Returns & Exchanges

Returns & Exchanges

We hope you love your 2 Zebras pieces! If something isn’t quite right, we’re happy to help.

Returns

We accept returns within 14 days of delivery.

To qualify for a return, items must be:

  • Unworn and unwashed
  • In their original condition
  • With original tags attached

Return Shipping

Customers are responsible for return shipping costs.

If your item arrives damaged, defective, or incorrect, please contact us so we can make it right at no additional shipping cost to you.

Refunds

Once we receive and inspect your return, we’ll notify you of its approval status.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are nonrefundable unless the return is due to an error on our part.

Exchanges

Need a different size or color? We recommend returning your original item and placing a new order for the piece you’d prefer, subject to availability.

How to Start a Return

Please contact us through our Contact Us page within 14 days of delivery. Include your order number and the item you’d like to return.

We’ll provide return instructions. Please don’t send items back before contacting us.